Provides friendly, professional front desk service to all guests, handling check-ins, check-outs, and requests under the guidance of senior reception team members.

·  Check in and check out guests warmly and accurately

·  Handle reservations, phone calls, and email enquiries

·  Process payments and manage basic billing queries

·  Provide guests with information about the property and local area

·  Communicate guest requests and preferences to relevant departments

·  Maintain the front desk area to Agora standards

·  Some prior front desk or customer-facing experience

·  Strong English — verbal and written

·  Fluent English

·  PMS experience

·  Greek language

·  Additional European languages

·  English: Essential for all roles

·  Greek: An advantage — particularly for roles involving local supplier, authority, or community contact

·  Additional European languages (French, German, Italian): A plus for all guest-facing roles